With the explosion of new GPS and mobile technologies, along with HOS regulations, fleet tracking is front of mind for many organizations. Tracking and capturing data provides a great deal of insight into your business: where you’ve been, what you did, and how long it took to perform certain functions. Also helpful and often overlooked, historical tracking activity offers insight into future events.
A statistic from the 2014 National Private Truck Council Benchmarking Survey Report shows the need for tracking technologies:
“More than 1/3 of the driver’s day is spent in non-driving functions.”
What does this mean? There is a huge opportunity to use tracking technologies to make improvements. Through data capture, you can understand the driver’s job function and activities.
This is a technological revolution. You can now make accurate estimates about what your drivers or technicians need to do in the field. It is no longer enough to know how long it will take to drive from place to place. It’s important to use the activity-based data that you capture from your field workforce to enhance your planning process. If you aren’t doing this, you could be measuring your employees against an inaccurate benchmark.
At Roadnet Technologies, we model our solutions after this simple motto: Plan the work and work the plan. What’s the sense in knowing where your drivers are if you don’t know where they’re supposed to be? In addition to measuring activity against a plan, it’s important to use data feedback to make improvements. If are aren’t continuously improving your planning accuracy, you might be missing a golden opportunity.
Here’s another important statistic from the NPTC survey:
“91% of the respondents report the primary reason for operating a private fleet is because it provides better customer service.”
What does this have to do with data capture? When you track drivers and use that data to make improvements, you are sure to provide more accurate information, and better service, to your customers.